If you have questions or need assistance, you've come to the right place.

Write to us

OTIP Benefits Services
125 Northfield Drive West
PO Box 218
Waterloo ON  N2J 3Z9

Telephone and Fax

Tel: 1.866.783.6847
Fax: 1.866.404.6847

Claims Submission

OTIP Health and Dental Claims
125 Northfield Drive West
PO Box 218
Waterloo ON  N2J 3Z9

Frequently Asked Questions

Have a question? Need an answer? View our Frequently Asked Questions

Plan Member Secure Site

Access a variety of tools and resources including:

  • Benefits Booklet
  • Online Benefit Card
  • Claims History
  • Send a Note

Please log in to the OTIP Services Plan Member Secure Site.

To send us a request or question about this website or your benefits coverage, please log in to the OTIP Services Plan Member Secure Site and click the Questions tab to use our Send a Note feature. This secure e-mail automatically includes your plan and ID numbers allowing our benefits services representatives to respond to your inquiry quickly. You can also submit change of address requests using this secure online submission.

 

Not yet registered for the Plan Member Secure Site?

 

Please visit the Plan Member Secure Site by going to www.otipservices.com and click on the Plan Member link. You will be taken to the log in screen where you will enter your plan number, certificate number and password. Click Submit to enter the site. On the next page, select Register from the left-hand menu. Complete the required information to receive an activation key in the mail. When you receive your activation key, complete the registration process on the OTIP Services website to activate your account.

 

If you are having trouble accessing the Plan Member Secure Site or activating your account, please contact us using the form below. Please note that we’re unable to accept address changes using this form. For faster service, be sure to enter you plan and ID numbers accurately.

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